At the risk of simplifying the most popular social media site
in the world, I can offer a primer on Facebook. In connection with your personal
Facebook account, you know that you can “like” certain concepts or ideas.
As separate from having “friends,” you can click “like” on the page for a
company, charity, personality or cause. This enables you to access their
information and review the comments, photos and news that they post in their
Newsfeed.
Most of the time, at the individual level, you will “like” a
page because you have a personal interest in the subject matter. However, there
are plenty of people and companies who create a page in order to use the
feature for promotional reasons. This is a smart move that any reputable PR
agency would recommend, as long as it’s managed properly. Basically, users are
seeking to market their business via social media outlets and they need others
to like their page in order to spread the word.
So from the page owner’s perspective, the process of getting
users to “like” the page is much more complex than the social user who wants to
share photos and listen to their favorite bands. But Facebook is constantly
changing the formulas it uses to put people in touch with other people.
Likewise, these modifications alter the ways that users are put in touch with
products and companies based on their interests. You might understand it today
and be able to apply the complicated formulas to gain an immediate advantage.
But as the head of one of the top PR agencies
in New York, I can assure that the powers that be at any social media site will
be tweaking it tomorrow.
5WPR engages in an aggressive campaign to both understand these
formulas, and it’s no easy feat. Any other PR firm might call it a day and
offer advice on how to make changes to influence users to click. However, our
team goes a step further to digest the formulaic modifications and prompt our
own changes in ways that will encourage more “likes” on the pages of our
clients. Our clients deserve 100% of our efforts, and we never leave a job half
done.

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